This Cookie Policy explains how Vernac uses cookies and similar tracking technologies when you visit our website and use our services.
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.
We also use similar technologies such as:
- Local Storage: Data stored in your browser that persists until cleared
- Session Storage: Data stored temporarily for a single session
- Pixels/Beacons: Tiny images that track page views and actions
2. Types of Cookies We Use
2.1 Essential Cookies (Required)
These cookies are necessary for the website to function properly. They cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
sb-access-token | Authentication - keeps you logged in | 1 hour |
sb-refresh-token | Authentication - refreshes your session | 7 days |
cookie-consent | Stores your cookie preferences | 1 year |
csrf-token | Security - prevents cross-site request forgery | Session |
2.2 Functional Cookies (Optional)
These cookies remember your preferences and personalise your experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
theme | Remembers light/dark mode preference | 1 year |
language | Remembers language preference | 1 year |
recent-searches | Stores recent destination searches | 30 days |
2.3 Analytics Cookies (Optional)
These cookies help us understand how visitors use our website so we can improve it.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Distinguishes unique users | 2 years |
_gid | Google Analytics | Distinguishes unique users | 24 hours |
_gat | Google Analytics | Throttles request rate | 1 minute |
Analytics data is anonymised and we do not use it to identify individual users. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
2.4 Third-Party Cookies
Some features of our service involve third-party services that may set their own cookies:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Payment processing, fraud prevention | View |
| Veriff | Identity verification | View |
3. Managing Your Cookie Preferences
3.1 Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to accept or customise which cookies we use. You can change your preferences at any time by clicking "Cookie Settings" in the footer.
3.2 Browser Settings
Most browsers allow you to control cookies through their settings. Here's how to manage cookies in common browsers:
3.3 Impact of Disabling Cookies
Please note that disabling certain cookies may affect the functionality of our website:
- Essential cookies: Disabling these will prevent you from logging in and using the service
- Functional cookies: Your preferences won't be remembered between visits
- Analytics cookies: No impact on functionality
4. Do Not Track
Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you don't want to be tracked. We currently respect DNT signals and will not set analytics or optional cookies when DNT is enabled.
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. We will notify you of any material changes by updating the date at the top of this page.
6. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: support@vernac.com